Online Therapy FAQs: Getting Started

Life JOY Therapy is a Toronto-based practice. All sessions take place online, so I work with clients anywhere in Ontario.

Yes. I provide secure online therapy to clients anywhere in Ontario. You can attend sessions from a private space that feels comfortable and works for you.

Online therapy works much like an in-person session, except we meet by secure video. Before your appointment, you'll receive a link to join from a private space that feels comfortable for you. There's no special software to download, and you can attend from anywhere in Ontario.

No. All sessions are currently offered virtually. This allows you to attend therapy without adding travel time or another commute to your day.

I work with adult women navigating anxiety, burnout, emotional overwhelm, and the experience of losing touch with themselves after years of taking care of everyone else. I also work with couples who feel stuck, disconnected, or caught in painful patterns they haven't been able to change on their own.

The first session is an opportunity for us to slow down and begin understanding what brings you to therapy. We'll talk about what's been happening, what feels most important right now, and what you're hoping might feel different. You don't need to arrive with everything figured out or know exactly where to start.

There isn't a script you have to follow. We might explore something that happened during the week, slow down a reaction or interaction that keeps repeating, or notice what you're experiencing in the moment. I'll help you understand the emotions, meanings, and patterns underneath what's happening so we can begin making sense of them together.

Most clients begin with weekly or biweekly sessions. We can talk together about what makes sense based on what brings you to therapy, your goals, and what feels manageable for you.

Individual therapy sessions are 60 minutes. Couples begin with a 90-minute first session, followed by an individual 60-minute session with each partner. Ongoing couples sessions are 60 minutes.

There isn't a set timeline. How long we work together depends on what brings you to therapy, what you're hoping to work through, and how things develop along the way. We'll continue checking in about how therapy is feeling and whether the work is meeting your needs.

Individual 60-minute sessions are $175. The first 90-minute couples session is $337, and ongoing 60-minute couples sessions are $225. Payment can be made by credit card or e-transfer.

Many extended health benefit plans provide coverage for services with a Registered Social Worker (RSW). Coverage varies between plans, so it's a good idea to check with your insurance provider to confirm whether social work or psychotherapy services provided by an RSW are included and what your annual coverage limit is.

If you need to cancel or reschedule, please provide at least 24 hours' notice. Appointments cancelled with less than 24 hours' notice are charged the full session fee.

Yes. What you share in therapy is confidential, with specific legal and professional exceptions, such as situations involving serious risk of harm, child protection concerns, or when records are required by law. We'll review confidentiality and its limits as part of the consent process, and you're always welcome to ask questions about it.

That's completely okay. You don't need to arrive with an agenda, have the right words, or know what you're supposed to work on. We can start with what's happening for you right now and find our way from there.

Start by booking a free 15-minute video consultation. We'll briefly talk about what's bringing you to therapy, what you're looking for, and whether working together feels like a good fit. If you'd like to continue, we'll schedule your first session from there.

I can only provide therapy to people living in Ontario, because my registration is with the Ontario College of Social Workers and Social Service Workers.

A Registered Social Worker in Ontario is a mental health professional regulated by the Ontario College of Social Workers and Social Service Workers. Many extended health plans cover therapy with an RSW.